Last updated: October 16, 2024

At VFDS-Direct (“we,” “our,” “us”), protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.vfds-direct.com (the “Site”) or make a purchase. By using the Site, you agree to the practices outlined in this policy.

If you disagree with any part of this Privacy Policy, please refrain from using the Site.

1. Information We Collect

We collect different types of information to provide and improve our services:

a. Personal Information

When you create an account or make a purchase, we may collect:

  • Contact information: Name, company name, title, email, mailing address, phone number
  • Payment details: Credit card information and billing address (note: payment processing is handled by third-party providers)
  • Account information: Username, password, and purchase history
  • Shipping information: Name, address, and phone number of the recipient

b. Non-Personal Information

We collect non-personal data, which cannot directly identify you, such as:

  • Browser type, IP address, operating system, device type
  • Cookies and tracking data used for analytics and website optimization

c. Automatically Collected Information

We automatically collect some information about your interactions with the Site:

  • Log data: IP address, browser type, pages visited, time spent on the site, and referring URLs
  • Cookies: Small files to remember preferences and improve your experience. You may disable cookies via your browser settings.

2. How We Use Your Information

We use the information we collect for:

  • Order processing: Shipping, order confirmations, and customer service.
  • Account management: Creating and maintaining accounts, including login assistance.
  • Site improvement: Analyzing website usage to enhance products and services.
  • Marketing: Sending promotional emails, newsletters, or offers (you can opt-out anytime).
  • Security: Preventing fraud and unauthorized transactions.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties for:

  • Service Providers: Payment processing, order fulfillment, website hosting, customer support.
  • Shipping Partners: To fulfill delivery of your order.
  • Legal Compliance: To comply with legal obligations (e.g., subpoenas, court orders).
  • Business Transfers: In case of mergers or sales, your information may be transferred to the acquiring entity.

4. Your Rights and Choices

a. Access, Update, or Delete Information
You have the right to:
Request a copy of the personal data we hold about you

  • Correct or update any inaccuracies
  • Request deletion of your data (unless required for legal or business purposes)

To exercise these rights, contact us at customercare@vfds-direct.com.

b. Marketing Communications

You can unsubscribe from marketing emails by clicking the “unsubscribe” link or contacting us directly.

c. Do Not Track

Currently, our Site does not respond to “Do Not Track” browser signals.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or to comply with legal obligations, including tax and accounting records.

6. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your
personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Children’s Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected personal data from a user under the age of 18, we will take steps to delete the information promptly.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the “Last updated” date revised accordingly. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

For questions or concerns about this Privacy Policy or how we handle your data, contact us at: